Privacy Policy

Welcome to Jani Mart, Pakistan’s trusted source for 100% pure desi products. Jani Mart is founded by Abdullah Sajjad, son of the famous Pakistani comedian and brand ambassador Sajjad Jani. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and how we protect it when you visit our website or place an order with us.

Please read this policy carefully. If you have any questions, you can contact us at the details provided at the end of this page.

1. Information We Collect

We collect information from you in the following ways when you use our website or place an order.

Personal Identification Information

When you register an account or place an order, we collect your full name, email address, phone number, and delivery address.

Payment Information

We collect billing details and payment method information at checkout. All payments are processed through secure third party payment gateways. We do not store your full card number on our servers.

Order and Transaction Data

We collect details of the products you purchase, your order history, delivery preferences, and any special instructions you provide with your orders.

Device and Usage Data

We automatically collect information about your device, browser type, IP address, pages you visit, time spent on our website, and how you navigate through it. This information helps us improve the performance and usability of our website.

Communications

Any messages, feedback, complaints, or enquiries you send us through email, WhatsApp, or our contact form are stored to help us respond to you and improve our service.

2. How We Use Your Information

We use the information we collect for the following purposes only. We will never use your data for anything beyond what is described here without your explicit consent.

Processing and Delivering Orders

To confirm, pack, ship, and deliver your orders to the correct address anywhere across Pakistan.

Order Confirmations and Updates

To send you order confirmation messages, shipping updates, and delivery notifications via SMS, email, or WhatsApp.

Personalising Your Experience

To recommend products you may be interested in based on your purchase history and browsing behaviour on our website.

Marketing and Promotions

To send you information about new products, discounts, and special offers — but only if you have opted in to receive such communications. You can unsubscribe at any time.

Improving Our Website

To analyse how our website is used so we can identify issues, improve navigation, and make the shopping experience better for all customers.

Legal Compliance

To comply with applicable laws and regulations in Pakistan, including tax requirements and consumer protection obligations.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to any third party. However, we may share your data with trusted service providers who help us run our business, under strict confidentiality agreements.

Delivery and Logistics Partners

We share your name, phone number, and delivery address with our courier and logistics partners solely to fulfil your order and ensure timely delivery.

Payment Processors

Your payment information is handled by secure, PCI-compliant payment gateways. We share only what is necessary to complete your transaction.

Analytics Providers

Anonymised and aggregated data may be shared with analytics tools such as Google Analytics to help us understand website traffic and user behaviour.

Legal and Regulatory Authorities

We may disclose your information if required by law, court order, or a government authority in Pakistan.

Important: We will never sell your personal data to advertisers, data brokers, or any third party for commercial gain. Your trust is the foundation of everything we do at Jani Mart.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how visitors use our site.

Essential Cookies

These are required for the website to function properly, such as keeping items in your shopping cart and maintaining your session during checkout. These cookies cannot be disabled.

Analytics Cookies

These help us understand which pages are most popular, how visitors arrive at our site, and where we can improve. No personally identifiable information is included in this data.

Marketing Cookies

These are used to show you relevant Jani Mart products and offers on other websites you visit. You can opt out of these at any time through your browser settings.

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Data Security

We take the security of your personal information very seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

SSL Encryption

Our website uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our servers, including during checkout and account login.

Secure Payment Processing

All payment transactions are processed through industry-standard secure payment gateways. We do not store credit or debit card numbers on our servers.

Access Controls

Access to customer data is restricted to authorised Jani Mart personnel only, on a strict need-to-know basis.

Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by Pakistani law.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your Jani Mart account and never share it with anyone.

6. Your Rights

As a Jani Mart customer, you have the following rights regarding your personal data. You may exercise any of these rights by contacting us at the details provided below.

Right to Access

You can request a copy of all personal data we hold about you at any time.

Right to Correct

You can ask us to update or correct any inaccurate or incomplete information we hold about you.

Right to Delete

You can request the deletion of your personal data, subject to any legal obligations we must comply with.

Right to Opt Out

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

Right to Data Portability

You can request your personal data in a structured, machine-readable format to transfer to another service if you wish.

Right to Object

You can object to the processing of your personal data for direct marketing or profiling purposes at any time.

We will respond to all requests within 30 business days. In some cases, we may need to verify your identity before processing your request.

7. Children’s Privacy

Jani Mart’s website and services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under the age of 18.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take prompt action to delete such information from our records.

If you are under 18, please ask a parent or guardian to assist you with your purchase or to create an account on your behalf.

8. Third Party Links

Our website may contain links to third party websites, including social media pages such as the official Sajjad Jani YouTube channel and Facebook pages. These third party sites have their own privacy policies, which we strongly encourage you to read before sharing any personal information with them.

Jani Mart is not responsible for the privacy practices or content of any third party websites. Clicking on external links is entirely at your own discretion.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by:

• Sending an email notification to the address registered with your account.
• Posting a prominent notice on our website homepage at janimart.online.
• Updating the Last Updated date at the top of this page.

Your continued use of our website after any changes are posted will be taken as your acceptance of the updated Privacy Policy. We encourage you to review this page from time to time.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data we hold about you, please contact us using the details below.

Business Name: Jani Mart

Owner and Founder: Abdullah Sajjad

Brand Ambassador: Sajjad Jani

Location: Faisalabad, Punjab, Pakistan

Website: https://sajjadjanimart.com/

Email: support@sajjadjanimart.com

We aim to respond to all privacy-related enquiries within 3 to 5 business days.